1. Definitions and scope
1.1 In these terms:
- "Treasure Hunt Berlin", "we", "us" means Treasure Hunt s.r.o., company ID 05497230, the operator of Treasure Hunt Berlin.
- "the Client" means the person, firm or company that books the Services.
- "the Guests" means the people taking part in the Services.
- "the Services" means the treasure hunt and any add-ons agreed in the booking confirmation.
1.2 These terms apply to all bookings of the Services. Terms and conditions of the Client apply only if we have expressly agreed to them in writing.
1.3 Where the Client is a consumer, nothing in these terms limits the rights the Client has under mandatory consumer protection law.
2. Quotes and booking
2.1 Quotes, including the automatic PDF quote sent after an enquiry, are non-binding and valid for 30 days. They are based on the number of participants, date and add-ons stated in the enquiry.
2.2 A binding contract comes into existence when the Client confirms the booking in writing (e-mail is sufficient) and we confirm it in return.
2.3 Changes to the booking and any additional agreements are binding only if confirmed in writing (e-mail is sufficient).
2.4 The person making the booking confirms that they are authorised to do so on behalf of the Client and will inform the Guests of the parts of these terms that concern them, in particular sections 6 and 7.
3. The Services
3.1 The scope of the Services is set out in the booking confirmation. Descriptions and photos on this website give a general idea of the Services.
3.2 We may adjust the route, tasks and materials where necessary for reasons of safety, weather, construction work, public events or other local conditions, provided the overall character of the Services is preserved.
3.3 Customisation add-ons (company logo, company quiz, company values) require at least 3 weeks' notice and the Client's content (e.g. logo, quiz questions) in good time. The Client grants us the right to use this content solely for preparing the Client's event and confirms that it is entitled to do so.
4. Number of participants
4.1 The Client shall tell us the final number of participants no later than 3 working days before the event.
4.2 The price is calculated on the confirmed number of participants, but at least on the minimum group size stated in the quote. If more Guests take part than confirmed, we invoice the actual number. If fewer take part, the confirmed number is invoiced.
5. Price, payment and cancellation
5.1 The price is the price stated in the booking confirmation. Prices are quoted in euros and exclude VAT, which is added at the applicable rate.
5.2 No deposit is required. We invoice the Services after the event; invoices are payable within 14 days of the invoice date unless agreed otherwise.
5.3 The Client may cancel or reschedule the booking free of charge up to 24 hours before the agreed start of the Services. For later cancellations or if the group does not show up, we may charge the fee stated in the booking confirmation.
5.4 In the event of late payment we may charge statutory default interest and a lump sum for recovery costs as provided by law.
5.5 The Client may only set off claims that are undisputed or have been finally established by a court.
6. Safety and conduct
6.1 The Services take place on public streets and squares. Guests take part at their own responsibility, must observe traffic rules and local regulations and must follow the Game Master's instructions given for safety reasons.
6.2 Guests who behave dangerously, seriously disrupt the event or are clearly under the influence of alcohol or drugs may be excluded from the Services. In that case there is no entitlement to a refund of the price for that Guest.
6.3 The Client shall inform us in advance if any Guests have limited mobility or other needs, so that we can adapt the route where possible.
7. Photos
7.1 Photo tasks are taken by the teams on their own devices. The Client is responsible for the use of these photos.
7.2 If a professional photographer is booked, the photos are provided to the Client for internal and promotional use. We use photos of Guests for our own marketing only with the Client's prior consent.
8. Liability
8.1 We are liable without limitation for damage caused intentionally or through gross negligence and for injury to life, body or health.
8.2 For damage caused by slight negligence, we are liable only for the breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible and on which the Client may regularly rely), and our liability is limited to the typical, foreseeable damage, at most the price of the booked Services.
8.3 We are not liable for loss of or damage to Guests' personal belongings, unless caused by us under section 8.1.
8.4 The above limitations also apply to the personal liability of our employees, Game Masters and other people we engage.
9. Force majeure and weather
9.1 The Services take place in almost any weather. In case of rain or heat we may shorten or adapt the route.
9.2 If the Services cannot take place, in whole or in part, due to circumstances beyond our control — for example severe weather warnings, official restrictions, strikes, demonstrations or public events closing the route — we will inform the Client as soon as possible and offer an alternative date. If no alternative date is agreed, the Client pays nothing for the parts of the Services not provided. Further claims are excluded.
10. Governing law and final provisions
10.1 These terms and any contract are governed by the law of the country in which we have our registered office, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law does not deprive them of the protection of the mandatory provisions of the law of their country of habitual residence.
10.2 If any provision of these terms is or becomes invalid, the remaining provisions remain unaffected.
10.3 We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
11. Contact
Questions about these terms? Write to info@treasurehuntberlin.com.